We're here when you need us.
The fastest path to an answer is usually the help center or our docs. When you do need a person, write to one of the inboxes below — we read every message.
Reach us by email.
- General
- [email protected] — for sales questions, intros, and anything that doesn't fit below.
- Account & billing
- [email protected] — for installs, dashboard issues, plan changes, invoices, and anything storefront-side.
- Privacy & data requests
- [email protected] — for data-subject requests, DPA copies, and sub-processor lists. See our Privacy Policy for the full picture.
- Security
- [email protected] — for vulnerability reports and incident notifications.
- Legal
- [email protected] — for contract questions and matters covered by our Terms of Service.
Self-serve resources.
- Help center: help.veryquery.com — installation, surface-by-surface walkthroughs, troubleshooting, and uninstall steps.
- API documentation: docs.veryquery.com — full reference for the public API, including endpoints, error codes, and request shapes.
- Status: status.veryquery.com — current platform health and incident history. Check here first if something seems off across the board.
- Dashboard: dashboard.veryquery.com — sign-in, plan management, integration controls, and the intelligence views.
When to expect a reply.
We aim to respond to [email protected] within one business day, often sooner. Confirmed security reports to [email protected] get an immediate response.
If you've sent us a message and haven't heard back within two business days, it's worth resending — occasionally a message gets caught in a filter on either side.
Hours: business days are Monday through Friday, excluding US federal holidays.