§ Support

We're here when you need us.

The fastest path to an answer is usually the help center or our docs. When you do need a person, write to one of the inboxes below — we read every message.

§01 Contact

Reach us by email.

§02 Look here first

Self-serve resources.

  • Help center: help.veryquery.com — installation, surface-by-surface walkthroughs, troubleshooting, and uninstall steps.
  • API documentation: docs.veryquery.com — full reference for the public API, including endpoints, error codes, and request shapes.
  • Status: status.veryquery.com — current platform health and incident history. Check here first if something seems off across the board.
  • Dashboard: dashboard.veryquery.com — sign-in, plan management, integration controls, and the intelligence views.
§03 Response time

When to expect a reply.

We aim to respond to within one business day, often sooner. Confirmed security reports to get an immediate response.

If you've sent us a message and haven't heard back within two business days, it's worth resending — occasionally a message gets caught in a filter on either side.

Hours: business days are Monday through Friday, excluding US federal holidays.